Attention and Encouragement, an Informal Education
By Sister Anna Regina Gakuhi — In my ministry at St. Joseph Mercy Hospital in Jamaica, I work with a group of men and women in the dietary and housekeeping departments. Most of these staff members have not completed their formal education. I engage with them to help them improve their skills, which helps improve their performance. Not only does this result in quality service and products, but it also boosts self-esteem and creates a joy in work as they each serve to their best capacity.