JOB TITLE: Program Director

DEPARTMENT: Administration Convent

LOCATION: Mercy Center in Burlingame, CA

REPORTS TO: Executive Director, Mercy Center Burlingame


TELECOMMUTE ELIGIBILITY: This position is essential and does not have the option to telecommute.

Sustained and inspired by their relationship with God and one another, the mission of the Sisters of Mercy is to respond with vision and compassion to the needs of people who are poor, sick, and uneducated. This mission serves as a motivational force in the day-to-day activities of the employees of the Sisters of Mercy of the Americas and as we extend compassion and mercy to others, practice and encourage social justice, and strive to live mercifully.

General Summary:  The Program Director (PD) is responsible for all programmatic oversight and functions of Mercy Center Burlingame (MCB). The services will be provided with a spirit of hospitality and compassion that embodies the charism of the Sisters of Mercy and the Mercy Ministry Corporation and following all Mercy Ministry Corporation policies and procedures.

The Program Director will further the mission of Mercy Center Burlingame by designing, implementing, and evaluating all programs offered, working in concert with the overall vision for the continued ministry of Mercy Center Burlingame, and working with existing staff to market Mercy Center Burlingame programs.


Education, Competencies and Experience

  • Embrace the mission and values of the Mercy Ministry Corporation and Mercy Center Burlingame.
  • Bachelor’s degree, Master’s preferred, in theology or related field, with at least five years of administrative/managerial experience.
  • Proven experience in managing a diverse staff.
  • Strong experience with the Microsoft Office Suite (to include Outlook, Word, PowerPoint, Teams, and Excel).
  • Excellent financial management skills.
  • Excellent networking skills.

Preferred Qualifications

  • Firm grounding in theology, spiritual direction, or formation work.
  • Possess and utilize good administrative, team building, and communication skills.
  • Demonstrate competency and creativity in long-range planning and problem-solving, open to suggestions with the capacity to make independent decisions when needed.
  • Excellent communication, public relations, development, and marketing skills
  • Ability to work a flexible schedule and travel if needed.
  • Adapts to changing environments with evolving systems and structures including the Mercy Ministry Corporation.
  • Demonstrate personal integrity and commitment to ethical principles.
  • Organizational and time management skills are essential.
  • Ability to handle multiple tasks at a time.
  • Work as a team member, utilizing a collaborative style of decision-making.
  • Possess excellent written and personal communication skills.


Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is occasionally required to stand; walk, sit, speak, hear, and use hands to handle objects. 
  • The employee may be required to occasionally bend, stoop, twist, and/or lift and carry up to 20 lbs.
  • The employee will be required to operate office equipment such as computers, telephones, and fax machines and work with manual filing systems.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedures, and manuals. 
  • Ability to speak effectively with other employees, members, and supervisors.

Work Environment

The work environment characteristics described here represent those that must be met by an employee to perform the essential functions of this job successfully.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

  • Work is performed in a modern office environment.
  • Some overnight travel may be required.  
  • Full-time
  • Exempt
  • 40hrs a week
  • Schedule will vary. Must be able to work a flexible schedule.
  • This location offers a free meal to the employee.
  • Benefits package currently includes 10 paid holidays.

The Sisters of Mercy/ Mercy Ministry Corporation ensure the care of their employees by providing free of charge employer paid:

  • Short Term Disability Insurance
  • Long Term Disability Insurance
  • Life Insurance and Accidental Death and Dismemberment Insurance
  • Company provided and additional matched employee contributions to 403b Retirement Plan
  • Paid Holidays
  • Paid Sick Time
  • Paid Vacation
  • Paid Parental Leave
  • Adoption Assistance

We also offer: Medical, Dental, Vision, Teladoc, EAP plan, Health Savings Account, and Flexible Spending Account.

The Sisters of Mercy celebrate diversity. The Mercy mission centers on our commitment to anti-racism, women, earth, non-violence and immigrants.

We welcome all qualified employees regardless of race, color, religion, gender, sexual orientation, national origin, disability, age, or veteran status. In our inclusive work environment, employees thrive.

If you are interested in applying for this position please submit your resume through the ad on indeed:

If you are an employee that is interested in applying, please send your resume via email to: