Supervisor Support Services

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Supervisor Support Services

JOB TITLE: Supervisor Support Services

DEPARTMENT: Administration

LOCATION: Farmington Hills, MI

REPORTS TO: Regional Director, Real Estate and Property Management             

FLSA STATUS: Non-Exempt

TELECOMMUTE ELIGIBILITY: This position is essential and does not have the option to telecommute.

JOB PURPOSE: To provide supervision and coordination of support services during the transition to a non-owned Mercy facility and new service provider.

Sustained and inspired by their relationship with God and one another, the mission of the Sisters of Mercy is to respond with vision and compassion to the needs of people who are poor, sick, and uneducated. This mission serves as a motivational force in the day-to-day activities of the employees of the Sisters of Mercy of the Americas and as we extend compassion and mercy to others, practice and encourage social justice, and strive to live mercifully.

Do you want to give back to your community while working in a kind and nurturing environment? This is a unique and amazing opportunity for you! In this position you would be giving back to your community by supporting the Sisters, who have devoted their lives to the care of others.

Job Type: Temporary through July or August 2024. 40 hours a week. No Benefits offered with this position.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Facilities:

  • Provide oversight to maintain the facility until turned over to new property owner.
  • Provide oversight to maintain the duplex.
  • Contract and coordinate with community venders for preventive maintenance, maintenance, snow removal, lawn care and landscaping in compliance with the License Agreement with Farmington Hills Senior Living.
  • Execute the Emergency Plan for Sisters when needed.
  • Work with Mercy High School staff overseeing the Conservancy until transfer of Conversancy is finalized.
  • Coordinate with the Rose Senior Living construction management and the residents when there is an interruption in utility services due construction..
  • Plan and implement the removal of equipment and furnishing in order to close of the facility.

Supervision:

  • Perform office duties inclusive of processing bill payment.
  • Provide supervision of the staff; work schedules, payroll, performance, communication and assuring continuity of these services when staff are not available. 

Sisters:

  • Communicate with the residents of Catherine’s Place and other Sisters of Mercy as indicated.
  • Listen to and respond to the requests of the Sister-residents regarding the facility and support services.

Safety:

  • Follows all safety procedures and protocols and reports all hazardous conditions, defective equipment, accidents, or incidents to supervisor immediately.
  • Perceives potential problem situations and reports to supervisor.
  • Assists in maintaining a safe, neat, and clean environment; reports environmental deficiencies such as lighting or equipment problems to the Maintenance Department.
  • Demonstrates a thorough knowledge of safety procedures
  • Performs in a calm, resourceful manner in emergency situations

Miscellaneous:

  • Demonstrates initiative in observing what needs to be done and does it without having to be asked to do so.
  • Accepts on call responsibilities as necessary
  • Remains in compliance with employee handbook and other established community guidelines
  • Communicates with co-workers, management, sisters, visitors, families, and others in a courteous, tactful and professional manner
  • Conforms with and abide by all regulations, policies, work procedures and instructions,
  • Other duties as requested.

QUALIFICATIONS:

Education, Competencies and Experience

Required:

  • Associate or higher college degree.
  • Minimum of two years’ experience with project/office management.
  • Minimum of two years’ experience with staff supervision.
  • Ability to cultivate effective working relationships with a broad range of employees and external contacts
  • Solid computer skills
  • Strong organizational skills and ability to establish priorities,
  • Capable of displaying strong self-motivation and sound decision-making ability,
  • Excellent communication skills, both oral and written,
  • Demonstrated leadership abilities.

Preferred Qualifications:

  • Ability to maintain composure in stressful situations
  • Willingness to consider the advice and opinions of others
  • Ability to make decisions and accept responsibility for the consequences
  • Ability to work independently and as part of a team
  • Ability to be organized, resourceful and efficient.
  • Ability to train and motivate others
  • Ability and willingness to act as a role model in conduct and appearance
  • Willingness to understand and appreciate the traditions and culture associated with the Sisters of Mercy and the Catholic Church
  • Prior experience in a healthcare or religious organization strongly preferred

AMERICANS WITH DISABILITY SPECIFICATIONS

Physical Demands 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Physical Activity

  • Carrying    · Writing      · Bending     · Stooping       · Grasping
  • Standing    · Twisting    · Sitting       · Lifting          · Walking
  • Kneeling   · Reaching overhead        · Crouching   

Physical Requirements        

  • Lifting/pulling/pushing up to 30 pounds frequently.
  • Must be able to safely use equipment.
  • Must have depth perception and be able to distinguish basic colors.

Visual/Audible Acuity Requirements

  • Must be able to see and hear clearly.
  • Must have use of side vision.
  • Must be able to read and distinguish small print.
  • Must be able to speak clearly and make self-understood while also understanding others using the English language.

Key Competencies:

  • Attention to detail.
  • Problem solving.
  • Judgment.
  • Service orientation.
  • Personal care and assistance.

Work Environment

The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Job Type: Temporary through July or August 2024. 40 hours a week.

No Benefits offered with this position.

The Sisters of Mercy celebrate diversity. The Mercy mission centers on our commitment to anti-racism, women, earth, non-violence and immigrants.

We welcome all qualified employees regardless of race, color, religion, gender, sexual orientation, national origin, disability, age, or veteran status. In our inclusive work environment, employees thrive.

If you are an employee here interested in applying please send your resume to orivera@sistersofmercy.org

If you are interested in applying for this position please submit your resume through the ad on indeed:

https://www.indeed.com/job/site-support-supervisor-08f04054a525396e